Accessibility Feedback
This page is intended to offer an option for Canadian consumers to provide feedback to us concerning accessibility issues with the streaming services listed below that we operate in Canada. If you need immediate assistance with any accessibility issues, please contact us through the Customer Support options associated with the applicable streaming service below:
- AMC+: https://support.amcplus.com
- Acorn TV: https://support.acorn.tv
- HIDIVE: https://help.hidive.com
- Shudder: https://support.shudder.com
- Sundance Now: https://support.sundancenow.com
How To Provide Feedback
You can provide us with your feedback concerning the accessibility of AMC’s services through online form, email, or phone. You may keep your feedback anonymous, but keep in mind that if you use a recognizable or identifiable email address, your feedback may not be fully anonymous. You need not include any personal information that may identify you directly or indirectly, such as your name or contact details. Any personal information you choose to share through these mechanisms is voluntary, will remain confidential and will be used or disclosed only pursuant to applicable privacy laws or with your consent. Please do not include any sensitive personal details, such as health information.
In your feedback, please let us know what you think about any accessibility barriers you’ve found with AMC or its services. If you are accessing our content through a service operated by one of our partners, we may not be in a position to address your feedback if it relates to their services. The Vice President, Compliance & Privacy is responsible for addressing accessibility feedback. We will acknowledge accessibility feedback received, unless it is provided anonymously. If you share your contact information, we or a third party acting on our behalf may follow up with you.
Our online form is available at https://amcglobalmedia.integrityline.com/
Canadian consumers may also provide feedback by telephone at: 1.800.235.6302.
You may email Accessibility-Feedback@amcglobalmedia.com.
You may contact us by mail at:
Accessibility Feedback
c/o Compliance Department
AMC Global Media Inc.
11 Penn Plaza
New York, NY 10001
USA
Alternate Formats
If you are a Canadian consumer and need an alternative format of this feedback process description in print, large print, Braille, audio format, an electronic format that is compatible with adaptive technology that assists persons with disabilities, or another agreed-upon format, you may send an email to Canadian-Accessibility@amcglobalmedia.com. Please include the format in you wish to receive this description, your preferred language (English or French), and your name and contact information so that we can successfully complete your request.
This webpage is compliant with Level AA of the Web Content Accessibility Guidelines (WCAG).